Category: Consumer Protection[EU]

Prior Information (all Contracts) The provision of information is a key aspect of consumer protection. The information made available to consumers must be sufficiently clear and reliable so that they can make effective choices. There is a range of disclosure obligations. The required information is intended to make consumers aware of the property of the […]

Consumer Goods Standards The Directive on Consumer Sales and Guarantees gives consumers additional rights in relation to the sale of goods and more effective remedies than existed under the (Irish and the UK) Sale of Goods Act. The seller must deliver goods to a consumer which are in conformity with the contract of sale. Any […]

Unfair Practices Directive The Unfair Commercial Practices Directive prohibits a wide range of potentially unfair practices. The unfair commercial practices directive applies to all business for consumer transactions in which the consumer is influenced by an unfair commercial practice which affects the decision as to whether or not to purchase the product or freedom of […]

General remedies EU has sought to address problems of rights enforcement and access to justice in consumer disputes. The EU Commission has set up a network of European Consumer Centres which offer free consumer advice for EU residents buying good or services from a trader based in another state. The EU Commission has sought to […]